About us and these terms
These terms of use govern your access to and use of www.truenorthm.com (the "Website"), operated by True North Management Ltd, a company registered in England and Wales (company number 13513993), registered office 4th Floor, 95 Gresham Street, London, EC2V 7AB. Contact: info@truenorthm.com. By using the Website you accept these terms and our Legal & Regulatory Notice. If you do not agree, please do not use the Website. Our Privacy Policy and Cookie Policy explain how we handle personal data.
Changes
We may amend these terms at any time by updating this page. Please check it from time to time; the version in force when you use the Website applies. We may update, suspend, withdraw or restrict the Website or any part of it at any time without notice.
Access
The Website is made available free of charge. We do not guarantee that it, or any content on it, will always be available, uninterrupted or error-free. You are responsible for making all arrangements necessary for you to access the Website.
Intellectual property
We are the owner or licensee of all intellectual property rights in the Website and its content, including text, photographs, CGIs, floor plans, logos, the "True North" name and brand names of our operating platforms including Holm. You may view, print or download extracts for your own personal, non-commercial reference, provided you do not modify them and you acknowledge the source. You must not use any part of the content for commercial purposes, or reproduce, scrape, frame or systematically extract it, without our prior written consent.
Acceptable use
You must not:
- use the Website in any way that breaches applicable law or regulation, or is fraudulent or has a fraudulent purpose;
- impersonate TNM, any of our staff or any other person, or use our name or branding to solicit money or information (see our Fraud Warning);
- introduce viruses, trojans, worms or other malicious or technologically harmful material, or attempt to gain unauthorised access to the Website, its server or any connected database;
- attack the Website via a denial-of-service attack or distributed denial-of-service attack;
- use any automated system (including robots, scrapers or data-mining tools, or tools to train artificial intelligence models) to access or extract content from the Website without our written permission; or
- submit any content through enquiry or application forms that is unlawful, defamatory, offensive or infringes the rights of others.
A breach of this section may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant authorities and cooperate with them by disclosing your identity.
Third-party links
Where the Website contains links to other sites and resources provided by third parties (including our operating brand websites, partners and press coverage), these are for information only. We have no control over, and accept no responsibility for, their content or privacy practices.
Linking to the Website
You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.
Our liability
The content on the Website is provided for general information only and is not intended to amount to advice on which you should rely. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or its content, and we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with use of, or inability to use, the Website or reliance on its content, including loss of profits, business, revenue, opportunity, goodwill or data. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.
Viruses
We do not guarantee that the Website will be secure or free from bugs or viruses. You should use your own virus protection software.
General
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force. No failure or delay by us in exercising any right is a waiver of it. These terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.